Last edited by Aradal
Wednesday, November 11, 2020 | History

1 edition of The politics of service delivery found in the catalog.

The politics of service delivery

Anne Mc Lennan

The politics of service delivery

  • 141 Want to read
  • 37 Currently reading

Published by Wits University Press in Johannesburg .
Written in English


Edition Notes

Includes bibliographical references (p. 285-311) and index.

Statementedited by Anne Mc Lennan and Barry Munslow
SeriesThe Wits P&DM governance series, Wits P&DM governance series
Classifications
LC ClassificationsHD4722.A5 P65 2009
The Physical Object
Paginationvi, 321 p. :
Number of Pages321
ID Numbers
Open LibraryOL24550622M
ISBN 10186814481X
ISBN 109781868144815
LC Control Number2009404644
OCLC/WorldCa351324713

Political and Economic Trends in Human Service Delivery Economic and political events relate to current trends in the human service field with the intentions of meeting the growing needs of people everywhere. High financing requirements provide clients with services in various areas, which are critical to their well-being. Find many great new & used options and get the best deals for Public Libraries and Nontraditional Clienteles: The Politics of Special Service at the best online prices at . This article reviews the literature on the politics of bureaucracy in the developing world, with a focus on service delivery and bureaucratic performance. We survey classic topics and themes such as the developmental state, principal–agent relations, and the efficient grease hypothesis, and we link them to new research findings in political science, sociology, and economics. We Cited by:


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The politics of service delivery by Anne Mc Lennan Download PDF EPUB FB2

The Politics of Service Delivery examines the obstacles to effective service delivery and, in a series of case studies, reflects on lessons for delivery in developing countries. The book shows that decentralisation and participation can sometimes impede provision if lower levels of government lack capacity and resources.

The WDR report certainly puts politics centre stage. Ten years on, the picture remains the same: where there’s any form of accountability relationship, there is some form of politics.

A key insight of the WDR report was the trio of accountability relationships for service delivery and demand for improvement involving citizens, service providers and the.

The Politics of Service Delivery examines the obstacles to effective service delivery and, in a series of case studies, reflects on lessons for delivery in developing countries.

Rating: (not yet rated) 0 with reviews - Be the first. The Policy Dialogue on Democracy and Service Delivery took place in Pretoria, South Africa, on 23–24 November The event was timely, as it unfolded in a context of a growing and common concern, among all of the collaborating partners, with service delivery challenges in the region and their potential impact on governance and democracy.

The politics of service delivery in South Africa: The local government sphere in context Article (PDF Available) December with 9, Reads How we measure 'reads'. Decentralization, Politics and Service Delivery Article in Public Management Review 14(2) February with 37 Reads How we measure 'reads'.

an overview of service delivery as task of local governments and to make a contribution to improving the delivery of service by local govern-ments. Consideration is given to the importance of service delivery and the various different types of service delivery by local governments.

It also looks at networks of citizens and government. Extensive. Politics of public goods and service delivery. Our work on the politics of public goods and service delivery generates evidence and practical guidance on how political and governance constraints and opportunities affect public goods and service provision in different sectors.

Rethinking Public Service Delivery: Managing with External Providers (The Public Management and Leadership Series) [Alford, John, O'Flynn, Janine] on *FREE* shipping on qualifying offers.

Rethinking Public Service Delivery: Managing with External Providers (The Public Management and Leadership Series)Cited by: The Politics Book: Big Ideas Simply Explained Hardcover – Febru out of 5 stars ratings.

See all 5 formats and editions. Hide other formats and editions. Audible Audiobook, Unabridged. $ Read with Our Free App. Free with your Audible trial. $ 58 Used from $ 34 New from $ 1 Collectible from $/5(69). Introduction: The Politics of Service Delivery in Democracies.

Better Access for the Poor Ingrid Widlund Starting points Clean drinking water, primary education, preventive and curative health faci-lities are all fundamental for human development and well-being.

Yet, as the World Development Report demonstrated, the provision of such vital. The governance and service delivery agenda was the subject of the World Development Report Making Services Work for Poor People (World Bank, ), which defined a framework for analysing the accountability relationships between a triangle of policy-makers, providers and citizens (see Chart ).File Size: KB.

Get this from a library. Politics, democracy, and e-government: participation and service delivery. [Christopher G Reddick;] -- "This book examines how e-government impacts politics and democracy in both developed and developing countries"--Provided by publisher.

Service Delivery is the second element in the new ITILInfrastructure Library to be published. Service providersneed to offer business users adequate support - ServiceDelivery covers all aspects that must be taken intoconsideration. Issues covered include Service LevelManagement, Financial Management for IT Services, ITService /5(4).

Introduction. Recent analysis of the politics of public services has been pursued in two main directions. On the one hand, political interests, incentives, and institutions may affect the performance of public services (Bakker et al.,Keefer and Khemani,Mcloughlin, a, Pritchett and Woolcock, ).On the other, the processes and outcomes of service Cited by: Online shopping is fast and easy with !Use the search bar to look for the books you want, or click here to start items in your shopping cart and proceed to checkout through our simple order form.

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It truly is the gift that keeps on giving. Tell us what you or the recipient is. Finding solutions: making sense of the politics of service delivery 2 Research on political competition in Kerala and Uttar Pradesh, two states with the same formal democratic institutions, reveals that a better-informed voter base, lower levels of.

“politics and administration work best as independent variables, capable of being improved in isolation without endangering or interfering with the other side” (Martin,p.

The school draws attention to the potential negative consequences of free interaction between politics and administration (e.g., Klay, ). (shelved 1 time as government-and-politics) avg rating — 6, ratings — published Want to Read saving. Sounds a lot like President Trump’s attacks on the Affordable Care Act, also known as Obamacare, but as Paul Krugman reminds us in his new book, “Arguing With Zombies: Economics, Politics, and Author: Stephanie Mehta.

The challenges of delivering services to communities at the local government level in South Africa are are a number of factors and reasons provided by scholars and politicians to explain the phenomenon.

This article makes the argument that the multiple tiers of local government could also be a contributory factor. Having three categories Cited by: 2.

Written by Blair's most powerful civil servant, Barber's book is driven by his experiences as head of the delivery unit from to It is a "tactfully candid" analysis of Blair's triumphs Author: Tamsin Rutter.

The Journal for Transdisciplinary Research (TD) is a journal dedicated to promoting the concept of transdisciplinary research. It is aimed at creating knowledge with the collaboration of the formal sectors of the natural and human sciences as base.

Over and above this, the intention is to focus on levels of knowledge that are to be found at grassroots by: 5. One body of research emerging from Johnson’s analysis of Japan has focused on the politics of bureaucratic development to explain how effective and capacious developmental states emerge • Bureaucracy and Service Delivery Annu.

Rev. Polit. Sci. The president’s private arguments stand in contrast to the point-by-point process used to classify and protect sensitive secrets and appears to. The postal service has lost an average of roughly $ billion a year for the past two years.

The politics of a USPS default. If the most famous aphorism in Washington — that all politics is. Service delivery. The Constitution mandates government to progressively deliver services as guided by state policies and within the limits of available resources. Levels of service delivery discontent relate to patterns of inequality and poverty in our society.

Service delivery standards are the minimum level of expected services in terms of quality, process, time and cost that the LGS commits to deliver to its clients or those that the clients should. The case studies are guided by a common analytical framework that is process-oriented and sensitive to the role of politics.

The concluding comparative analysis develops a novel explanation for why some public organizations in the developing world beat the odds and turn into pockets of public sector performance and service delivery while most.

South African public service, with the aim of making the public service more efficient, effective and economical. One of the most important policy documents is the White Paper on Transforming Public Service Delivery, or the Batho Pele White Paperof (Notice No.

of ). ‘Batho Pele’ is Sesotho for ‘People First’ and this title was. Bureaucracy and Service Delivery Thomas B. Pepinskyy Jan H. Pierskallaz Audrey Sacksx FIRST DRAFT: June 9, THIS DRAFT: J Abstract This essay reviews the literature on the politics of bureaucracy in the developing world, with a focus on service delivery and bureaucratic performance.

We survey classic. It is the implementation of laws and the actual provision of services and products that constitutes governance. The programmes of government should thus contribute towards an enhanced quality of life for all. This implies that the outcomes of public administration are aimed at service delivery and the improvement of the general welfare of Cited by: The World Development Report (WDR), Making Services Work for Poor People, is recognised as ground-break¬ing in its appraisal of accountability relationships and performance for service delivery.

Ten years on, what have we learnt about the science and politics of service delivery – and what are the emerging issues that will shape future. The politics of service delivery in Pakistan: political parties and the incentives for patronage (English) Abstract.

This paper examines the impact of political party structure on the incentives for politicians to focus on patronage versus service delivery improvements in by: Buy Politics & government books from today. Find our best selection and offers online, with FREE Click & Collect or UK delivery.

How is Service Delivery Summary (Department of Defense Contracts) abbreviated. SDS stands for Service Delivery Summary (Department of Defense Contracts). SDS is defined as Service Delivery Summary (Department of Defense Contracts) somewhat frequently.

5 The Constitution, (Chapter 10) A high standard of professional ethics must be promoted and maintained. Efficient, economic and effective use of resources must be promoted.

Services must be provided impartially, fairly, equitably and without bias. People’s needs must be responded to, and the public must be encouraged to participate in policy-making. Social Media Applications as Effective Service Delivery Tools for Librarians: /ch In a bid to satisfy the growing needs of library users, the social media hype has gradually crept into the library profession with a wide variety of socialAuthor: Ihuoma Sandra Babatope.

The book, which came out this month, tells the story of Trump’s takeover of the Republican Party at the end of a decade-long GOP civil war. One of the main plot lines is Pence’s transformation.

See our top bestselling books, charts and future bestsellers. Free delivery worldwide on over 20 million books at Book Depository.Politics This is a Wikipedia book, a collection of Wikipedia articles that can be easily saved, imported by an external electronic rendering service, and ordered as a printed book.

Edit this book: Book Creator Wikitext.Improving service delivery in public sector organizations, in many ways, is a Catch With the sector changing so rapidly, it’s difficult to design and implement a service delivery process before pieces of the puzzle start to shift.

Additionally, focusing efforts on improving service delivery sometimes seems like it requires shifting.